Clinics, Seminars, Workshops, & Panels
CABDA East
Event Schedule
EXHIBIT HALL HOURS
Tuesday, January 14th
Load-In & Education Day. No Exhibits.
NBDA P2 Workshop.
Wednesday, January 15th
10am - 5pm
Badge Pickup from 9am-4:30pm
Thursday, January 16th
10am - 3:00pm
Badge Pickup from 9am-2:30pm
Education Day - Tuesday, January 14th
The day before the CABDA Show is usually reserved for Exhibitor Load-In and Setup. But due to popular demand, we have added an Education Day for in-depth training, corporate meetings, and certifications.
Pre-Registration is required.
NBDA P2 Workshop
Tuesday, 8am-5pm
Group discussions on key topics impacting our industry today combined with small group sessions will allow you to deeply analyze your operation, learn from other retailers, and walk away with insights to grow profitability and drive your business into the future.
LEARN MORE AND REGISTER HERE
Host Your Sales Meeting or Group Training at CABDA!
Tuesday, 8am-5pm
The day before The Show for Bike Shops is the perfect time to bring your team together! Multiple room size options as well as catering and A/V services.
Contact [email protected] for availability.
Bill Mould Wheel Building Clinics
We are very fortunate to have Master Wheel Builder Bill Mould with us at CABDA East for these four dynamic sessions perfect for anyone interested in adding custom wheel building to their shop's offerings...Or looking to hone their skills.
Bill Mould Wheels : www.billmouldwheels.com
Wheel Building Clinics take place just off of our show floor in one of our seminar rooms.
Day One
Wednesday
11:00 AM:
Wheels 101: Wheel Building Fundamentals
Dive into the intricate world of bicycle wheels with this comprehensive session. We'll cover everything from wagon and bicycle wheel evolution to the mechanics of rim and disc brake wheels. Learn how to calculate optimal spoke length, explore the effects of crossing spokes, and understand spoke tensile strength and elasticity. Plus, discover the art of rhythmic tension cycles, the impact of timing in wheel tensioning, and how to achieve the perfect balance for performance and durability. Whether you're a seasoned mechanic or a curious enthusiast, this seminar will have your wheels turning—literally!
3:00 PM:
Carbon Wheel Building – The Science Behind the Strength
Unlock the secrets of carbon composite wheels in this deep-dive session. Explore the chemistry of carbon composites, their composition and structural properties, and how these materials deliver unmatched elasticity and strength. Learn the fundamentals of fracture mechanics to better understand durability and performance under stress. Perfect for mechanics and builders looking to elevate their expertise, this seminar blends science with practical insights for next-level wheel craftsmanship.
Day Two
Thursday, March 7th
11:00 AM:
The Aerodynamics of Bicycle Wheels
Join us for an insightful journey into the aerodynamics of bicycles, rims, and spokes. Explore key concepts like static and dynamic pressure, bluff and streamlined objects, and the role of fluid dynamics in wheel performance. Learn how drafting, drag reduction, and the sailing effect influence speed and efficiency, and weigh the trade-offs between aerodynamics and weight. This session is perfect for those looking to optimize wheel design for real-world performance.
2:00 PM:
Considerations for E-Bike Wheels
Join us for a deep dive into the art and science of designing and building e-bike rear motor wheels. Learn about the latest in Grin Technologies, the challenges of re-engineering e-bike wheels for performance and durability, and how to decide whether to rebuild or replace e-bike wheels. Packed with practical insights and expert tips, this session is a must-attend for anyone navigating the complexities of e-bike wheel construction.
Shimano Tech Sessions
Gear up for hands-on learning with Shimano at CABDA East! Throughout both days of the show, Shimano will host multiple tech clinics designed to empower bike shop owners, mechanics, and staff with the latest knowledge and skills.
WEDNESDAY
9:00am-12:00pm
Shimano E-Bike Systems Clinic
Installation, Adjustment, Troubleshooting, Customization, Including XT Linkglide Di2 Setup
-
1:00pm-2:00pm
Shimano Di2 Clinic
Adjustment & Troubleshooting of
12-speed Shimano Di2 Systems.
-
2:15pm-3:00pm
Shimano Shadow+ Rear Derailleur Clinic
-
3:15pm-4:00pm
Shimano Cues Product Clinic
THURSDAY
9:00am-12:00pm
Shimano E-Bike Systems Clinic
Installation, Adjustment, Troubleshooting, Customization, Including XT Linkglide Di2 Setup
DAY ONE - Wednesday, January 15th
NBDA Retailer University
Finance 101...for Bike Retailers
Presented by NBDA
10:15AM, NBDA Retailer Zone
Join the National Bicycle Dealer Association as part of their Retailer University program for a practical session on mastering your shop’s finances.
This seminar will cover the essentials of Profit & Loss statements (P&L), creating and managing a chart of accounts, building effective budgets, and understanding cash flow. Perfect for shop owners and managers looking to improve financial literacy and drive profitability.
Gain the tools you need to take control of your business's bottom line!
NBDA Super Seminar
Five Productivity Hacks To
Accomplish More & Juggle Less!
Presented by Duff Tucker, Belay Solutions
10:30AM, The Alley
Busy has becom the new normal—but is it getting you anywhere? In the hustle of daily life, it’s easy to equate being busy with making progress. But here’s the truth: busy doesn’t always mean productive.
Join Duff Tucker as he shares 5 Productivity Hacks to help you accomplish more, stress less, and finally take control of your to-do list.
Professional Bike Fit Series
The Pelvic Floor Explained
Presented by Dr Samantha Antonietti, Core Dynamics PT
10:30 AM - Fit Zone
Dr. Samantha Antonietti is a licensed physical therapist focusing on pelvic floor rehabilitation. After working in inpatient and outpatient settings at multiple hospitals, she continued to follow her passion and train as a pelvic floor physical therapist. She is trained in treating all genders with pelvic floor dysfunction, colorectal and coccyx conditions, and pudendal nerve dysfunction.
Inclusive Cycling Solutions
Attract New Customers with the Smart Cycling Program
Presented by Rich Conroy, Education Director Bike New York
11:00AM, The Backyard
Discover how the League of American Bicyclists' Smart Cycling Program can drive more customers to your bike shop and boost your bottom line. This proven program not only promotes cycling safety and education but also turns participants into loyal customers who trust and invest in local bike businesses.
Learn how to leverage this initiative to grow your sales, build a stronger cycling community, and position your shop as a go-to hub for new and experienced riders alike. Don’t miss this opportunity to pedal your profits to the next level!
NBDA P2 Workshop
Communicating Your Store Brand
Presented by Heather Mason, NBDA
11:30AM, NBDA Retailer Zone
Join NBDA President Heather Mason for an interactive session designed to help bike shop owners uncover actionable strategies to grow their businesses. In this dynamic peer-learning environment, you'll collaborate with fellow industry professionals to explore best practices on a key topic critical to your success. Work in small groups to identify three game-changing actions to boost profitability and customer engagement.
Then, come together in a larger debrief to share insights and walk away with proven strategies that can drive your business forward. Don’t miss this chance to gain practical ideas and valuable connections to help your shop thrive!
Supplier Sync Session
Ride Safer...Sell Smarter!
Presented by George Lee, Rad Power Bikes
11:30AM, The Alley
Join this session to learn how Rad Power Bikes is setting new safety standards in the e-bike industry with the safest battery technology on the market. Backed by best-in-class customer service and comprehensive warranty support, they’re now more focused than ever on independent bike dealers. Learn about the exciting changes made to better serve IBDs, and get a sneak peek at where they're headed next. Don’t miss this opportunity to learn from a brand that's redefining the e-bike experience!
NBDA Retailer University
Mastering Inventory Management for Retail Success
Presented by NBDA STAFF
12:00PM, NBDA Retailer Zone
Join the NBDA as part of their Retailer University program for a session dedicated to inventory focus. Learn practical strategies to optimize inventory levels, reduce overstock and understock issues, and ensure the right products are available when customers need them. Gain actionable insights to improve cash flow, streamline operations, and drive profitability in your bike shop. Don’t miss this essential session for staying competitive and efficient in today’s market!
NBDA Tech Series
Learn to Diagnose E-bikes: The Key to Customer Satisfaction, Profitability and Safety
Presented by Michael Pasquali, MicroMobility Connect
12PM - The Backyard
Struggling with Ebike repairs? Turning away business can hinder your shop's growth. Learn how effective diagnostics can lead to faster turnaround times, enhance customer satisfaction and boost your bottom line.
In the seminar we will learn about the different electrical components of an E-bike with a focus on diagnosing controllers. Bring your technicians for some hands on training!
Increasing your service center's profitability and showing the pathway to profitability in servicing E-bikes while enhancing safety for your customers, staff and shop.
Supplier Sync Session
How to Sell Premium E-Bikes
Presented by Rob Kaplan, Bulls Bikes USA
12:30pm, The Alley
Join Rob Kaplan of BULLS Bikes for an invaluable session tailored to retailers looking to dominate the premium e-bike market. Discover effective techniques to engage customers, showcase standout features, and position high-end e-bikes as must-have investments. Learn how to maximize ticket prices and grow your e-bike sales while building a loyal customer base. Don’t miss this opportunity to elevate your store’s success in the booming e-bike category!
NBDA Tech Series
Hydraulic Brake & Drivetrain Clinic
Presented by Jumpin' Jerry Vanderpool, TRP / Tektro
1:00 PM, The Lab
Please join us for a fun and informative clinic focused on best practices for servicing the TRP components that come into your shop.
Perfect for Mechanics and Service Managers alike. We will cover basic Service Procedures, Tech Tips, Tools Needed for working on our products, and answer your Brake and EVO drivetrain questions.
NBDA Retailer University
Service Department Profitability
Presented by NBDA Staff
1:00PM, NBDA Retailer Zone
Supercharge your bike shop’s service department profitability with the NBDA Retailer University Track at CABDA. This hands-on learning experience is designed to help you master the business skills that drive revenue and efficiency.
In five focused, 15-minute sessions, you’ll gain actionable insights into critical areas like Financial Management, Maximizing Service Center Profits, Strategic Inventory Control, Targeted Marketing, and Setting & Achieving Business Goals. Led by NBDA experts, each session includes practical tools and worksheets to immediately apply what you learn to your service department and beyond.
Bring your laptop, dive in, and discover how to turn your service center into a profit powerhouse. Complete all five sessions to earn your NBDA Retailer University Certificate—a testament to your commitment to retail and service excellence that sets your shop apart!
NBDA Super Seminar
Pedal Towards Success: Leadership & Team Building in Bicycle Retail
Presented by Daniela Aneva, MCC, EIA, EISA
1:15pm, The Alley
Elevate your bike shop’s performance and profits with this powerful 45-minute session on team coaching as a game-changing leadership strategy! Specifically tailored for the biking industry, this seminar shows how team coaching can supercharge collaboration, streamline problem-solving, and foster a culture of shared leadership.
Discover how these proven techniques can boost employee morale, improve efficiency, and create exceptional customer experiences—all leading to increased revenue and long-term success. Transform your team into a well-oiled, profit-driving machine and take your business to new heights!
Professional Bike Fit Series
Boost Customer Loyalty and Profits with a Strong Bike Fitting Program
Presented by Greg Robidoux PT, DPT.
Serotta International Cycling Institute
1:30pm, Tech Room 2
Bike fitting isn’t just a service—it’s a game-changer. Per square foot, it has the potential to be one of the most profitable aspects of your cycling retail business. More importantly, it elevates the experience you offer your customers. In this seminar, Greg Robidoux will show you how building a robust bike fitting program can improve customer satisfaction, drive retention, and create more knowledgeable cyclists and loyal customers. Learn how to transform bike fitting into a cornerstone of your shop’s success.
Supplier Sync Session
E-Bike Evolution: Trends, Decisions, and Opportunities
Presented by Marc Wilhelm, Fantic USA
2 :00 PM, The LAB
Stay ahead in the rapidly growing e-mobility market with some help from Fantic CEO Mark Wilhelm in this must-attend seminar for retailers. Dive into the latest trends shaping the e-mobility industry and discover innovative products designed to meet the needs of today’s cyclists.
Gain exclusive brand insights to sharpen your team’s product expertise and position your shop as a leader in this booming segment. Wrap up the session with an interactive Q&A, giving you direct access to the Fantic team for personalized advice and answers to your pressing questions. Don’t miss this opportunity to elevate your e-mobility offerings and drive more revenue!
NBDA Retailer University
"D2C Brands Helped Save My Business"
Presented by Jonathan Minks, Jonny Rock Bikes
2:00 PM, NBDA Retailer Zone
In this session, a fellow retailer shares their firsthand experience of how embracing Direct-to-Consumer (D2C) brands transformed their business. Discover the strategies they used to integrate D2C brands and drive substantial revenue growth, adding a powerful new stream to their bottom line.
NBDA Super Seminar
Data Protection for Bike Shops: Safeguarding Your Business's Most Valuable Asset
Presented by Steve Bina, Human Powered Solutions
2:30 PM, The Backyard
Your business data—sales, inventory, payroll, and customer information—is one of your most valuable assets, yet often overlooked when it comes to protection.
Small businesses, including bike shops, are prime targets for cyberattacks, with over 43% of attacks aimed at businesses just like yours.
In this seminar, you’ll learn why data protection is critical and how to create a plan to defend against ransomware, hacking, and breaches. Discover practical steps to secure your data, evaluate your current practices, and implement employee training to reduce vulnerabilities.
Join us to gain the tools you need to protect your shop from cyber threats and ensure your business stays secure in the digital age.
NBDA P2 Workshop
Unlocking New Profit Opportunities in Your Service Center
Presented by Heather Mason, NBDA
3:15PM, NBDA Retailer Zone
Discover untapped profit potential in your service center with this insightful session tailored for bike shop owners. Go beyond standard pricing strategies and efficiency tweaks to explore innovative approaches that can transform your service department into a revenue powerhouse.
Learn how to expand your service offerings, create value-added experiences for customers, and position your service center as the go-to hub for repairs, upgrades, and maintenance.
Packed with actionable tips and real-world examples, this session will equip you with the tools to maximize profitability and elevate customer satisfaction. Don’t miss this opportunity to redefine your service center’s role in driving your shop’s success!
NBDA Super Seminar
Crafting Your Heroic Brand: A StoryBrand Workshop
Presented by Jay Eagleson & Scott Faranda, Eighty6 Agency
3:30PM, The Alley
Join Jay and Scott from Eighty6, a design and marketing company, as they lead a transformative StoryBrand workshop. With over a decade of experience in delivering customized marketing strategies, they’ll show you how to use the StoryBrand framework to clarify your message, engage customers, and drive growth. Become your customer's trusted guide in their heroic journey!
Professional Bike Fit Series
Low-Tech Bike Fitting for Maximum Rider Comfort
Presented by Dr Christopher Biggs, Handy Bikes
3:30 PM - Fit Zone
Join a bike fitting demonstration to enhance your customers' cycling experience. A personalized, low-tech approach focuses on simple, effective adjustments based on listening to riders’ needs without AI systems or special software. Learn how to offer affordable solutions that help to improve both rider comfort and performance.
Happy Hour
3:00PM & 3:30PM
Join us for cold beer as the first day of the show winds down!
NBDA Tech Series
Diagnosing E-Bikes 2.0
Presented by Michael Pasquali, MicroMobility Connect
4PM - Tech Room 2
Take the next step in upping your service department with this exclusive session focused on the E-Bike Diagnosis. Michael Pasquli from MicroMobility Connect is here to break down the ins and outs of adding e-bike diagnosis to your shop's service offerings, so you no longer have to turn away business!
FIRESIDE CHAT
Get Lit...Talk #%&@
Presented by Ikeono
4PM - The Alley
Calling all bike shop owners! Join us for an honest, no-holds-barred fireside chat, hosted by Ikeono. We’re diving into the real challenges you face—vendors, sales strategies, complex bikes, and more. This is your chance to connect, share, and learn with peers in the industry. Plus, stick around for a special giveaway just for attending! Don’t miss this lively and insightful discussion.
DAY Two - Thursday, January 16th
Sessions at CABDA take place either on the show floor in our breakout spaces: THE LAB, THE BACKYARD, THE ALLEY...Or in our seminar rooms located just off of the front of the exhibit hall.
Supplier Sync Session
Good Data In, Good Data Out
Presented by Patrick Clapp, Citrus Lime
10:30AM, The Alley
Gain a competitive edge by building your bike shop’s future on a foundation of accurate, actionable data. In this session, CitrusLime will show you how maintaining exceptional data quality can transform your everyday operations and unlock powerful insights for growth.
Discover how precise data management leads to smarter inventory decisions, better customer engagement, and increased profitability. Don’t leave your shop’s success to chance—learn how to harness the power of high-quality data to drive your business forward with confidence!
NBDA Retailer University
Marketing Mastery: Building A Plan and Budget for Your Bike Shop
Presented by NBDA Staff
10:30AM, NBDA Retailer Zone
Master the process of crafting an effective annual marketing plan and budget. This session will guide you through setting strategic goals, prioritizing initiatives, and optimizing resource allocation. Gain insights into aligning your marketing efforts with broader business objectives, tracking ROI, and ensuring sustainable growth throughout the year.
NBDA P2 Workshop
Boosting Revenue with Add-On Sales
Presented by Heather Mason, NBDA
11:15 AM, NBDA Retailer Zone
Join NBDA President Heather Mason to engage in a peer learning environment to discuss retailer best practices when it comes to maximizing add on sales. Attendees will be split into groups, to discuss the assigned topic and identify three critical drivers or actions that will position a business for success in that area. These three key items will be shared with the larger group during the debrief session.
NBDA Tech Session
Battery Safety for eBike Retailers: Handling, Storage, and Customer Guidance
Presented by Mike Fritz, Human Powered Solutions
11:30 AM, The LAB
Join Mike Fritz of Human Powered Solutions for an essential update on lithium-ion battery safety for eBike retailers. This seminar covers key best practices for handling, storing, and charging batteries, including sourcing certified batteries, storing them safely, and supervised charging on non-flammable surfaces.
Mike will also share tips for advising customers on safe home charging, recycling end-of-life batteries, and collaborating with local fire authorities on safety protocols. Perfect for any retailer working with eBikes, this session offers vital steps to maintain safety and protect your business.
Professional Bike Fit Series
The Business Side of Bike Fit: Adding Fitting Services to Your Store
Presented by Eric Marcos, Bike World. Mount Kisco, NY
11:30 AM - Fit Zone
Bike fitting attracts and retains customers. Services like this are the key to a successful future in our industry. As a practitioner with over 5000 documented fits that have generated a paceline of happy riders, Eric Marcos is here to share what has worked for his shop and will for YOURS!
NBDA Super Seminar
Does Selling E-Bikes Make You a Better Bicycle Retailer?
Presented by Steve Bina, Human Powered Solutions
12:00PM, The Backyard
Join us as we explore the financial impact of e-bike sales on your business, from increasing revenue and margins to navigating challenges like inventory, training, and regulatory compliance.
This thought-provoking session will dive into whether e-bikes truly enhance your operations and profitability—or create risks if not managed effectively. Learn how to integrate e-bikes successfully into your business plan and position your shop for long-term success.
Supplier Sync Session
Revolutionizing Bicycle Performance Through Design
Presented by Jonathan Weinert, eCycleElectric
12:00pm, The Alley
What factors should you consider in bike frame design to stand out in a competitive market? This session explores the engineering behind DAHON's latest advancements, highlighting their potential to elevate the cycling experience for road and folding bikes. We’ll discuss how innovative frame designs impact ride quality, durability, and customer satisfaction, while also examining how emerging technologies are shaping the future of cycling.
NBDA Tech Series
Hydraulic Brake & Drivetrain Clinic
Presented by Jumpin' Jerry Vanderpool, TRP / Tektro
12:30PM, The Lab
Please join us for a fun and informative clinic focused on best practices for servicing the TRP components that come into your shop.
Perfect for Mechanics and Service Managers alike. We will cover basic Service Procedures, Tech Tips, Tools Needed for working on our products, and answer your Brake and EVO drivetrain questions.
Professional Bike Fitting Series
Mastering Bike Fit: Expert Answers to Your Toughest Questions
Presented by Greg Robidoux PT, DPT
Serotta International Cycling Institute
12:30pm, Fit Zone
Got tough bike fit challenges? Bring your most pressing questions to this engaging and interactive session on all things bike fit! Whether it’s optimizing performance, solving customer pain points, or tackling tricky adjustments, this is your chance to gain expert insights and practical solutions.
Join the conversation, share experiences, and leave equipped to elevate your bike fit services, delight customers, and boost your shop’s reputation as the go-to destination for personalized bike fitting. Don’t miss this opportunity to fine-tune your skills and grow your business!
Supplier Sync Session
Boosting Revenue Beyond Bikes and Service
Presented by Nicholas Margadonna, Continental Bicycle Tires
1PM, The Alley
Bikes and service may be your top revenue drivers, but what’s your number three? It's probably Tires/Tubes, or at least it should be!
Join Nicholas Margadonna of Continental Bicycle Tires as he dives into the untapped potential of your tire wall. This interactive session combines insightful data with an open Q&A, helping you identify opportunities to increase tire sales and maximize profitability. Learn strategies, ask questions, and leave with actionable tips to turn your tire wall into a significant revenue generator.
NBDA Super Seminar
Navigating E-Bike Safety: Understanding UL Standards
(UL 2849, UL 2271, and UL 2272)
1:30pm, The LAB
Stay ahead in the e-bike market by mastering safety and compliance standards critical to your shop’s success. With e-bike popularity on the rise, understanding UL safety certifications is essential for protecting your customers and your business.
In this must-attend seminar, experts from UL will break down the key standards you need to know: UL 2849 (e-bike electrical systems), UL 2271 (battery safety), and UL 2272 (light electric vehicles and hoverboards).
Learn why these standards matter, how the certification process works, and what steps you can take to ensure the products you sell meet the highest safety benchmarks. Equip your shop with the knowledge and confidence to deliver safe, compliant e-bikes while building trust and loyalty with your customers.
Professional Bike Fit Series
Bike Fit Discussion: Importance of Foot Stability
Presented by Happy Friedman, Center for Bike Fit
1:30 PM - Fit Zone
Foot stability is the foundation of every good fit. Custom cycling footbeds help align your body while evenly distributing pressure and supporting your foot. Notable power increases, along with increased comfort, endurance, and reduced joint wear, are standard.
NBDA P2 Workshop
Mining for Margin: Unlock Hidden Profit in Your Bike Shop
Presented by Heather Mason, NBDA
1:30pm, NBDA Retailer Zone
Discover how to uncover untapped revenue streams and boost profitability in this game-changing session tailored for bike shop owners. Learn actionable strategies to optimize your product mix, refine pricing tactics, and enhance service center efficiency. From reducing overhead costs to leveraging high-margin opportunities, this session will provide practical insights to help you drive higher profits without sacrificing quality or customer satisfaction. Don’t miss this opportunity to turn your shop into a more profitable and resilient business!
NBDA Retailer University
Retail Success: Setting Goals and Driving Accountability
Presented by NBDA Staff
2:00pm, NBDA Retailer Zone
Take charge of your bike shop’s future with this focused session on setting clear goals and fostering accountability within your team.
Part of the NBDA Retailer University Track at CABDA, this interactive workshop offers practical strategies to align your business objectives with actionable plans that drive results. Learn how to create measurable goals, hold yourself and your team accountable, and use these practices to improve operations and profitability.
Bring your laptop to fully engage with hands-on exercises and leave with a personalized roadmap for success. Complete all five sessions in this track to earn your NBDA Retailer University Certificate, a mark of your dedication to business growth and retail excellence!